GENERAL

Where can I buy Ça bulle products? Ça bulle products can be bought on the webshop worldwide and some retailers (contact [email protected] for retailers lists)

How can I contact Ça bulle if I have questions?

Our customer service will contact you within 72 hours.

PAYMENT

Which paying methods do we accept ? We accept credit card or Paypal.

If I pay by card, when will it be debited? As soon as your order has been shipped.

If I pay using Paypal, when will my account be debited? The total of your card will be debited when your order has been confirmed.

How can I be sure that your website is secured for online payments? Our partner Big Cartel secures the payment system. Check their website for more details.

SHIPPING AND TRACKING

From where is the shipping sent? For all orders, products are sent from our atelier in Antwerp, Belgium.

Which transporter will transport my order? For all shipment we are currently working with our local post office, 

To which areas do you ship? We ship products worldwide !

What is the delivery time and costs? For all countries outside Belgium, France, Germany, Luxembourg, Netherlands, UK and US, please contact us for quotation.

How can I know that my order has been sent? When your order has been sent, we will inform you personally by email.